Manager Of Local It Services Department In Cis

SvetlanaL

Well-Known Member
13.12.2012
172
1
#1
We are looking for an IT services expert to fulfill the position of the Manager of Local IT Services Department in CIS. The candidate should be familiar with LAN, WAN and SAN basic concepts, understand computing system architecture basics and possess fundamental knowledge of DC infrastructure systems operations. Elementary knowledge of applications support and maintenance lifecycle is an additional advantage as well as software asset management expertise.

Requirements:

Seniority of 5+ years (IT manager position);
Fluent written and spoken English;
Clear understanding of business objectives behind the service and ability to interact with business;
Wide outlook and strong technical background;
Solid understanding of ITIL® v3 practices, especially on Service Operation and Service Transition layers;
Basic knowledge of COBIT v5 model and PMBOK v4 applied project management approach;
Basic knowledge of financial management in IT;
Extensive experience of large-scale IT services management, preferably in a huge multinational company.

Responsibilities:

Running four service projects of 60+ employees in BY, RU, KZ and UA;
End-user computing services delivery for ~7,000 workplaces in 22 locations;Service operation control and service level management;
Service operation control and service level management;
Cost tracking and reporting;
Service and project compliancy control (ISAE 3402, ISO 27000).

Контактное лицо: Ольга Муштукова
Olga_Mushtukova@epam.com
+375 44 7950477
Skype mushtukova.olga