Support Specialist

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Established in 1993, EPAM Systems, Inc. is a leading global software engineering and IT consulting provider with software development centers throughout Central and Eastern Europe. Headquartered in the United States, EPAM employs over 9,800 IT professionals and provides services to clients worldwide using a global delivery model through its client facing and delivery operations in the United States, Belarus, Hungary, Russia, Ukraine, UK, Germany, Kazakhstan, Sweden, Switzerland, Poland, and Canada.

We are currently looking for an experienced and talented Support Specialist for a large world famous investment bank.


English level B1+;
Experience in support engineering: problem management, incident management, request fulfilment, event management/ monitoring, capacity management, change and release management, service level management and reporting, audit related work (projects to increase security controls), business continuity/ disaster recovery (supporting company tests);
Financial knowledge: understanding of Capital Market and related reporting. Good knowledge of GL accounting will be enough;
Understanding of code and troubleshoot with the ability to apply emergency code changes for incidents – although this is not a position in software engineering, it will involve some small development projects, etc.

Plus experience:

Experience at Data Warehouse, BI Technologies (SAP BO, Microsoft BI, or similar) but good SQL knowledge will be enough.


Competitive compensation depending on experience and skills;
Regular assessments and salary reviews;
Social package - medical insurance, sports;
English classes with native speakers (certified English teachers);
Opportunity for self-realization;
Friendly team and enjoyable working environment;
Flexible working schedule;
Corporate and social events (parties, football, tennis etc.).

Contact: Ольга Муштукова
+375 44 7950477

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